{"id":4056,"date":"2021-01-26T12:08:37","date_gmt":"2021-01-26T10:08:37","guid":{"rendered":"https:\/\/simeri.fi\/en\/?p=4056"},"modified":"2021-01-26T12:08:37","modified_gmt":"2021-01-26T10:08:37","slug":"vatupassi-invests-in-proficient-customer-service-and-employee-wellbeing","status":"publish","type":"post","link":"https:\/\/simeri.fi\/en\/vatupassi-invests-in-proficient-customer-service-and-employee-wellbeing\/","title":{"rendered":"Vatupassi Invests in Proficient Customer Service and Employee Wellbeing"},"content":{"rendered":"

Founded in Joensuu in the 1990s, Vatupassi T\u00f6rm\u00e4l\u00e4 Oy is a machine rental company already operating in 5 areas in Finland. It is also one of Simeri’s long-term clients. Vatupassi is a well-known and trusted family company that invests in every employee\u2019s wellbeing and proficient customer service.<\/p>\n

Employees First<\/h3>\n

Vatupassi believes that only employees who feel well, can provide the best customer service in the industry. In fact, the company takes care of its staff like they are family. \u201cWe don\u2019t believe in hierarchies. Instead, our employees are a part of the family\u201d, says Vatupassi\u2019s website<\/a><\/strong>. In addition to comprehensive occupational health care and professional insurance, Vatupassi also offers sales, fitness and non-smoking bonuses, and makes sure employees enjoy being at work. Visiting the store is a pleasant experience and the staff always have time for their customers.<\/p>\n

The Best Machine Rental Company in Europe<\/h3>\n

Vatupassi was granted an award for the best small machine rental company in Europe from a pool of 80 other candidates, at the European Rental Awards- gala. The decision was made on the grounds of continuous, systematic investment in flexible customer service, staff welfare, overall responsibility and successful growth in turnover.<\/p>\n

Controlled growth requires successful partnerships and an open mindset. \u201cA strong customer-oriented approach, motivated employees, reliable partners and a pinch of luck- That is what our growth story consist of\u201d, states Jarkko Tarnanen, the Operative Director of Vatupassi.<\/p>\n

\"\"<\/p>\n

Vatupassi and Simeri<\/h3>\n

Vatupassi has acquired over a hundred used and brand-new aerial work platforms from Simeri over the years. \u201cWe focus our investments so that there is a maximum of two different machine manufacturers under one category\u201d, Jarkko Tarnanen says.<\/p>\n

Simeri\u2019s aerial work platform maintenance services<\/a> <\/strong>are also essential for Vatupassi. \u201cWe as a machine rental company are responsible for the operability of our customers\u2019 machinery. In other words, due to Simeri\u2019s reliability we can shift some of the responsibility on them to make sure the equipment works\u201d, Jarkko smiles. \u201cOur companies have grown side by side with a humble and flexible attitude and great respect for one another\u201d, he continues.<\/p>\n

The newest addition to Vatupassi\u2019s aerial work platform portfolio is the Genie SX 135XC cherry picker. With a 6-meter jib-boom and 454 kg moveable load, there will surely be a lot of use for this platform! Acquiring the new Genie SX 135XC was in Jukka\u2019s mind from last fall of 2020 and with the growing demand the decision to get it was made. \u201cWith this aerial work platform we can meet the demand, especially in the Oulu area, but these rubber tyres can go all over Finland if needed\u201d, Jarkko mentions.<\/p>\n

\"\"<\/p>\n

Covid-19 Does Not Slow Down<\/h3>\n

Although the Coronavirus is affecting the whole world, Vatupassi is yet to see its effects on anything other than the development of its processes to operate responsibly in such an unprecedented situation. \u201cWe are not in fear of declining business and have not pressed the panic button\u201d says Jarkko with a twinkle in his eye.<\/p>\n","protected":false},"excerpt":{"rendered":"

Founded in Joensuu in the 1990s, Vatupassi T\u00f6rm\u00e4l\u00e4 Oy is a machine rental company already operating in 5 areas in Finland. It is also one of Simeri’s long-term clients. Vatupassi is a well-known and trusted family company that invests in every employee\u2019s wellbeing and proficient customer service. Employees First Vatupassi believes that only employees who […]<\/p>\n","protected":false},"author":2,"featured_media":4057,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[33],"tags":[],"class_list":["post-4056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles"],"acf":[],"yoast_head":"\nVatupassi Invests in Proficient Customer Service and Employee Wellbeing - Simeri in English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simeri.fi\/en\/vatupassi-invests-in-proficient-customer-service-and-employee-wellbeing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vatupassi Invests in Proficient Customer Service and Employee Wellbeing - Simeri in English\" \/>\n<meta property=\"og:description\" content=\"Founded in Joensuu in the 1990s, Vatupassi T\u00f6rm\u00e4l\u00e4 Oy is a machine rental company already operating in 5 areas in Finland. 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